The Graduate Trainee – Business Development & Client Management will support the Business Development Manager in driving sales, managing client relationships, identifying new business opportunities, and ensuring excellent customer experience. The ideal candidate should be commercially minded, eager to learn, and passionate about business growth.
KEY RESPONSIBILITIES
Business Development
• Support in identifying and pursuing new business opportunities.
• Assist in preparing proposals, quotations, and presentations for prospective clients.
• Conduct market research to identify new customers, competitors, and industry trends.
• Follow up on leads and maintain an active sales pipeline.
• Participate in client meetings and presentations.
Client Management
• Build and maintain strong relationships with existing clients.
• Serve as a point of contact for client inquiries and requests.
• Ensure timely communication and follow-up with clients.
• Monitor project progress and provide updates to clients.
• Support in resolving client complaints and ensuring customer satisfaction.
Administrative & Reporting
• Maintain accurate records of client interactions and business activities.
• Prepare weekly and monthly business development reports.
• Update CRM and client databases regularly.
• Assist with contract documentation and project coordination.
REQUIREMENTS
• Bachelor's degree in Business Administration, Marketing, Engineering, or related field.
• Completion of NYSC is mandatory.
• 0–2 years' experience in business development, sales, customer service, or client management.
• Prior internship or experience in an engineering, construction, manufacturing, or signage company is an advantage.
• Basic understanding of technical drawings and measurements is desirable.
• Strong communication and negotiation skills.
• Excellent interpersonal and relationship management skills.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.